Insights
Insights
SVP, Chief Clinical Officer
For more than a decade, data‑driven companies have out‑performed their peers. A McKinsey survey of “customer‑analytics champions” found they are 23x more likely to win new customers and almost 19x more likely to achieve above‑average profitability than laggards.
But most enterprises still struggle to translate this potential into tangible business impact. Roughly 90% of enterprise data remains dark, unused, and unstructured. And a Gong survey of CIOs reports many are unable to show positive ROI on analytics projects, because legacy tech stacks make time-to-insight too slow.
In short, fragmented, opaque, and inflexible data foundations are holding companies back. And with the rise of AI, the cost of a poor foundation is only getting higher.
Some say AI will make data foundations obsolete. That because it can process messy, unstructured data, we can just throw everything at it and expect magic.
But that’s not how it works. AI doesn’t eliminate data problems, it amplifies them.
If you feed a model bad data, you’ll get bad results. Without metadata, quality controls, or clear ingestion policies, you end up with hallucinations and errors. Harvard Business Review put it simply: “you are unlikely to get much return on your investment by simply installing Copilot” unless you fix the underlying mess.
There’s also security to think about. When models train on internal content, a breach doesn’t just expose one file. It potentially compromises everything downstream.
And then there’s the matter of scale. Even if you had unlimited compute, progress stalls when your pipelines break.
In other words, AI success is gated by data readin
Pulling together lakes, warehouses, real-time streams, and SaaS silos under one logical layer for metadata, governance, and policy is foundational. A few principles make this work:
When done right, this turns your platform from a passive archive into an intelligent, self-regulating ecosystem.
The payoff of a strong foundation is that any qualified employee can ask a question in plain English and get a trustworthy answer.
But it doesn’t just happen because you installed a chatbot. Some essentials:
Most legacy systems weren’t built for today’s data volumes, use cases, or speed. Modernization means rethinking how systems are designed and maintained:
AI has to plug into the heart of your data, not sit on the side.
Most data is still managed like infrastructure, not like a product. That’s a problem.
A data product is a well-defined dataset or API with a clear owner, documentation, SLAs, and feedback loops. Here’s how to build them:
Once you have quality data and trust, you can start turning it into revenue.
This isn’t about having the most data. It’s about being able to use it—safely, quickly, and in ways that move the needle.
Companies that build on these six pillars won’t just be “data-driven.” They’ll be faster to market, smarter in the room, and better positioned to win.
It starts with the foundation. The time to build it is now.
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Self-Service Data Foundation
Empower your teams with scalable, real-time analytics and self-service data management.
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Deliver actionable AI insights with a streamlined lifecycle from data to deployment.
AI Powered Engagement
Automate interactions and optimize processes with real-time analytics and AI enabled experiences.
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Provide predictive insights and enhanced experiences with AI, NLP, and generative models.
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Provide predictive insights and enhanced experiences with AI, NLP, and generative models.
Healthcare
Data-Driven Development of a Patient Engagement Application
We partnered with a healthcare provider to build a scalable patient engagement app with real-time insights and secure document management. Leveraging advanced data analytics, the platform ensured continuous improvement in patient care and operations.
Professional Services
Navigating Trust in Emerging Technologies
A multinational firm analyzed public sentiment on emerging technologies using AI and NLP. The insights revealed privacy concerns and opportunities, helping the client prioritize investments in ethical practices and transparency.
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