//
Customer Experience

Creating experiences that drive value, shape culture, and future proof.

Delightful customer experiences stick with you. These moments and touch points stitch together to form your relationship with a product or a brand, defining how much you want to engage and how deep of a relationship you seek. The benefits to the business are enormous when you can combine powerful design with thoughtful execution.

Designed in conjunction with experts at the Kellogg School of Management, our approach balances quantitative and qualitative methodologies to map current to future state workflow. Our work is grounded in a user-centered design framework that permeates every interaction through to the systems and technology that enable them. Our small and swift teams eliminate silos to execute end-to-end, delivering rich and compelling customer experiences that culminate at the intersection of technology and design to drive your business to new heights

Capabilities

  • Customer experience diagnostic and improvement
  • Customer acquisition strategy
  • Software design and development
  • Sales transformation
No items found.

Our Work

Our swift teams create high-value, engaging customer experiences for clients through expert applications of user center design. From customer experience diagnostics and customer acquisition strategies, our data-driven frameworks draw in and maximize engaged customers who recognize the high value of our customers’ services and offerings. Check out some of Manifold Advisory’s best Customer Experience work.

Ready to learn more about how Manifold Group can help you transform your business?

Reach out today to speak with an expert.

Jordan Katz
Partner
Darren Marshall
Studio Partner, VP Product & Design
Phyllis Lee
Partner, SVP of Marketing
Michael Himmelfarb
Senior Advisor, Marketing
Jordan Katz
Partner
Darren Marshall
Studio Partner, VP Product & Design
Phyllis Lee
Partner, SVP of Marketing
Michael Himmelfarb
Senior Advisor, Marketing

You would be hard-pressed to assemble the breadth and depth of experience that Manifold brings to bear. They truly understand how to build a customer centric strategy and tools, bringing together business strategy, UX/UI, and development.

Jammil Handal

COO, Healthcare Provider

// Recent Podcasts

Ideas, tools, techniques and advice from the people and organizations who are transforming our world.

Hosted by: Sean Johnson and John Sviokla
More Episodes
More Episodes