Improving a nationwide medical supplies distributor's denial rate by 25%
Ten percent of submitted claims by a nationwide medical supplies distributor to skilled nursing facilities were denied due to data entry errors. As a result, the company’s cash flow was compromised since the claims’ appeal process took four times as long to receive payment. In addition, “bad debt” increased with denied claims, introducing a heightened risk of the claim turning into a write-off. Finally, since the full team was engaged in managing the denied claims, the distributor’s operating expenses skyrocketed.
Digital Transformation & IT Strategy
Improve back end team efficiencies
Position company to out-compete other suppliers in the industry
$300k in EBITDA savings and processes in place to scale
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